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  Technical Service Hotline

  +86-137 5719 3312

  (Micro / Small) Gear Motor and Other Issues

  +86-137 5719 3312

  (Micro / Small) Gear Motor and Other Issues

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  After-sales service hotline

  +86-137 5719 3312

  Hello, if you want to apply for after-sales service or consult technical issues, please call the relevant number according to the type of problem, and we will help you deal with it in time! Thank you for your continued support to Matsumoto Motor!

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  self service
  Frequently asked questions Downloads

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  Repair Parts Registration
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  Test result report
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  Negotiate repair costs
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  Final repair
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  Repair product return (3-7 days)

Service Commitment

(1) If the problem is confirmed to be a product quality issue, we will replace the product with a new one free of charge.

(2) If the problem does not relate to the quality of Matsumoto Electric products, our company can cooperate in handling the issue in principle, but we will not be responsible for the economic losses of the user.